Employment & Careers

Salary

$60,000 – $75,000

Location

• Seeds West: 3104 W. 25th St. 3rd Floor Cleveland, OH 44109

Summary

The Director of Programming develops, oversees, directs, evaluates, and implements adult literacy programs and activities. This position supervises the site coordinators, student orientation coordinators, and data analyst coordinator. This position works closely with the president & CEO and other staff, board members, program participants, and numerous program partners.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

· Supervise various program staff – site coordinators, student orientation coordinators, data analyst coordinator

· Administering the literacy programs and activities to ensure compliance with budgets and industry standards.

· Evaluating programs on an on-going basis to ensure program quality and effectiveness, and implementing changes in program design as appropriate.

· Working to build networks of support among students, tutors, volunteers, social service providers, program sponsors and potential sponsors, and members of the general public.

· Working closely with the staff, Board of Directors and program committees to provide leadership in program development and program support. Attending board and program committee meetings.

· Represent the organization at external meetings, events, or gatherings.

·Share information on various programs to potential students and volunteers.

· Develops, implements, and enforces key performance metrics, milestones, specifications, documentation and reporting requirements.

· Communicates department, program, and project performance and process to President & CEO through periodic status reports and presentations.

· Formulate strategies and set quality standards for effectively directing the educational programs.

· Develop, implement, evaluate curriculum in the area of basic literacy and the HSE, the area of digital literacy and in the area of life skills.

· Analyze and synthesize data trends and anecdotal information to make instructional decisions.

· Oversee a database for the maintenance of all student, tutor and volunteer records.

· Prepare program data for all required grant reports as requested by the Director of Grant Development.

· Remain current in all aspects of adult education and literacy through review of professional literature, participation in local, state, and national activities, continuing education, and attendance at relevant conferences and workshops.

· Build internal and external partnerships to facilitate and enrich the development of recruitment strategies that attract adult volunteers of all racial/ethnic backgrounds, abilities, and from a wider age range.

· Provide training for new tutors and current tutors.

· Monitor tutor’s needs and provide support when possible.

· Maintain accurate/complete records and submit information on time.

· May be involved in the planning, organization and implementation of special events or department – specific projects or seasonal program changes.

· Explore ways to improve and promote quality; demonstrate accuracy and thoroughness; and maintain compliance with legal and regulatory aspects

· Performing other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

· Bachelor’s degree required; advanced degree desirable. Preferred degrees in education or similar studies.

· Minimum of five years experience and non-profit knowledge in the social service sector required.

· Passion for adult literacy.

· Demonstrated experience and success in developing positive, long-term relationships with donors, volunteers, or supporters.

· Ability to work well under pressure and manage sensitive, confidential, and/or controversial subjects with tact, kindness, and professionalism.

· Interpersonal, persuasion, and negotiation skills to deal with internal and external stakeholders.

· Management skills to successfully perform the planning, directing, reporting, and administrative responsibilities of this position.

· Speak clearly and persuasively in positive or negative situations, demonstrate group presentation skills, and conduct productive meetings.

· Display willingness to make decisions; exhibit sound and accurate judgment; and make timely decisions

· Prioritize and plan work activities; use time efficiently; and develop realistic action plans.

· Proficient in Google Suite platforms, including email, calendars, and worksheets.

· Ability to work well in a multi-cultural setting.

· English reading and writing skills required.

· Attention to detail and confidentiality required.

· Capacity to work flexible hours and special events as needed.

· Ability to travel occasional days, evenings, and/or weekends to attend events such as conferences.

The Non-Negotiables

• Minimum 5 years experience in the non-profit social sector
• Experience building programs
• Supervisory experience

TO APPLY

Applications will only be accepted through Indeed.com unless otherwise stated below. If the position is expired on Indeed, but still listed on this page, it remains unfilled.

Salary

$60,000 – $75,000

Location: 

• Seeds West: 3104 W. 25th St. 3rd Floor Cleveland, OH 44109

Summary

The Director of Development to lead the organization’s fundraising efforts. This person will work closely with Seeds of Literacy’s Board of Directors and CEO to create a plan and approach for stewarding current supporters and cultivating new relationships. This position will also provide oversight of Seeds of Literacy’s fundraising events, annual appeals, and donor database.

A person most likely to be successful in this position is:

– an experienced fundraising professional with demonstrated success securing major gifts and planning and executing special events.

– someone who is eager to use their experience, expertise, and creativity to help Seeds of Literacy keep its donors engaged and acknowledged.

– a confident fundraiser who enjoys making new connections and can speak to the mission and value of Seeds of Literacy in a clear and compelling way.

– a person who has led the process (from start to finish) of planning and executing large events.

– someone who enjoys researching and pursuing fundraising leads and cultivating new relationships.

– a team player who can work successfully with communications and grant writing colleagues to move Seeds of Literacy’s fundraising efforts forward using unified, consistent messaging and methods.

– a person who is highly motivated, understands the expectations for their role, and can jump right in.

The Non-Negotiables

• Bachelor’s Degree minimum
• 3 years proven fundraising experience (5+ years preferred)

TO APPLY

Applications will only be accepted through Indeed.com unless otherwise stated below. If the position is expired on Indeed, but still listed on this page, it remains unfilled.

Salary 

Pay: $40,000 – $45,000

Location: 

• Seeds West: 3104 W. 25th St. 3rd Floor Cleveland, OH 44109
• Seeds East: 13815 Kinsman Rd. Cleveland OH 44120 

On-site, secure parking at both locations

Job Description

The Student Orientation Coordinator (SOC) welcomes and introduces new students to our program by leading them through the orientation process. Orientations are held at both locations as well as on Zoom. This includes an initial presentation with policies and procedures as well as an assessment to help set learning goals and objectives. 

Essential Duties and Responsibilities

• Facilitate orientation for all incoming students weekly.
• Contact prospective students and assist them with registration.
• Communicate with students following orientation through phone and email until they begin class.
• Effectively engage students through the orientation process and beyond.
• Enter and review data related to retention and attrition of students.
• Maintain and demonstrate up-to-date knowledge of student curriculum, HSE exams, and other learning materials.
• Collaborate with Program staff to ensure information presented is current.
• Familiarize yourself with students’ background, knowledge, experience and skills. Works with students to understand their goals and interests.
• Communicates organizational policies and procedures regarding student learning.
• Appropriately utilize and administer standardized tests. Review and explain test results with students.
• Connect students to outside community-based organizations to help students facing barriers outside of Seeds’ reach through resources such as UniteUs and United Way.
• May be involved in the planning, organization, and implementation of special events or department-specific projects or seasonal program changes.
• Perform other duties as assigned.

Qualifications:

• Associates degree in education or related field.
• Knowledge of / interest in adult and family literacy.
• Experience with Google Suites and Microsoft Office necessary.
• Proficiency with Zoom

A person most likely to be successful in this position is:

• An empathetic and energetic person who is excited to help others achieve their educational goals.
• Someone who is able to work with people of different backgrounds and abilities.
• A person who is comfortable and/or has experience with presenting information to diverse groups.
• A creative and curious person who can help brainstorm and implement new ways to encourage students to come to class.
• Someone who can communicate effectively with a non-judgmental approach and style.
• A team player who is willing to dive in and assist with other related tasks. 
• A person who is highly motivated, understands their role, and can jump right in.

TO APPLY

Applications will only be accepted through Indeed.com unless otherwise stated below. If the position is expired on Indeed, but still listed on this page, it remains unfilled.

SCHEDULE

Full-time, 8-hour shifts, typically: Monday – Friday, 8:30am – 5pm

LOCATION

Seeds West

3104 W. 25th St, Cleveland

PAY

$32,000 – $36,000

PRIMARY PURPOSES:

Act as the “first point of contact” for all stakeholders 

• graciously greet and direct all callers & visitors
• notify staff members of callers and arrivals;
• provide program information to prospective tutors and students;
• process incoming communications (phone, fax, mail) from stakeholders
• Maintains reliable attendance as the organization’s “gatekeeper”

Provide technical support and guidance to callers logging onto Zoom for the first time for Virtual Classroom

• Calmly walk the caller through the process;
• Assist with troubleshooting;
• Transfer calls to the Zoom room when video is unavailable

Provide administrative support 

• Conduct timely data entry into various databases (LACES, Excel, Google Sheets)
• Ensure accuracy of data
• Maintain inventory of supplies and program supplies
• Assist Volunteer Coordinator with directing on-site volunteers
• May be involved in implementation of special events or department-specific projects and seasonal program changes

Other duties as assigned based on need

REQUIRED EDUCATION & EXPERIENCE

• High School Diploma/GED (Required) Associate’s Degree (Preferred)
• Excellent working knowledge of Microsoft Office, Google Suite, Microsoft Office (Excel and Word)
• Bilingual English & Spanish
• Extreme attention to detail for flawless data-entry
• Strong interpersonal skills, ability to calm anxious callers by instilling confidence
• Ability to manage time and multi-task effectively
• Ability to maintain confidentiality of sensitive information

APPLY ON INDEED   If the position is not listed, or is expired on Indeed, then (and only then):

Submit your resume, cover letter, and references to communications@seedsofliteracy.org. Include the position for which you are applying in the subject line.