Employment & Careers

Now Hiring

Seeds of Literacy is run by a very small team thanks in large part to a veritable army of volunteers. Each member of the staff is curious, creative, and passionate about Adult Literacy. They aren’t afraid to jump in and assist in other areas. They are self-directed, expert problem-solvers and trouble-shooters, and they value clear communication to make the operation work. If these are qualities you possess and you are interested in joining Seeds of Literacy, check out our job postings below.


***BENEFITS BEYOND COMPENSATION***

Full-time employees are eligible for a robust benefits package. The benefits package has a monetary value equivalent of an ADDITIONAL 30% of the employee’s salary.

  • Medical, Dental, and Vision (includes majority-paid premiums by the employer: employee weekly contribution less than $30.)
  • Flexible Health Spending Account
  • 401(k) + match
  • Life and Disability Insurance
  • 17 Paid Holidays (Indicated by Offices Closed)
  • Paid Vacation Days
  • Paid Sick Days

All staff enjoy a variety of free books from our many wonderful donors.

Some positions may offer flexible schedules after 90 days of exemplary performance. Due to the nature of our business, working remotely is limited.


Please read each description carefully before applying. Applications will only be accepted through Indeed.com unless otherwise stated below. If the position is expired on Indeed, but still listed below, it remains unfilled.

***None of our positions are remote. We are located in Cleveland, Ohio. Relocation not provided.***

FREQUENTLY ASKED QUESTIONS ABOUT APPLYING AT SEEDS

Bonnie Entler, President & CEO explains: 

WHAT DOES THE INTERVIEW PROCESS LOOK LIKE? 

Depending on the role, I typically call candidates for an initial interview, either in person or via Zoom and then set up second interviews with additional members of the team. It can take a month or more because of my other responsibilities and trying to coordinate the availability of other staff members, while working around class times. It takes us longer because we are such a small organization. No matter how much we need the help, it’s hard to pull staff to assist with interviews when they are needed by the students.

 

WHAT CANDIDATES WOULD NOT BE A GOOD FIT?

This one’s a little harder to answer. We are a small nonprofit, so we don’t have a ton of formal training. You have to come to us really knowing your stuff.

Program positions require an education background and a knowledge of how adults learn differently. Program staff members have to have compassion and patience. Someone who wasn’t respectful of our students or who couldn’t appreciate a student’s obstacles wouldn’t last long.

Non-program positions need someone who is truly an expert in their area, whether that’s fundraising, outreach initiatives, marketing, etc. I didn’t teach my communications director to pitch to reporters or run social media ads, she came in with the skills to do that.

With the rare exception, most of the positions at Seeds require the employee to be ON-SITE (because that’s where our students are). Program staff hours aren’t really flexible because we have set class times and orientations so someone who needed a varied schedule wouldn’t work out.

People who aren’t willing to jump in where needed…who stay firmly entrenched in their specific area (“That’s not part of my job”), won’t last. We just don’t have the resources to operate that way. We all WANT to help one another because your success is our success. Your failure is my failure. It really is about teamwork and being willing to wear more than one hat.

Although members of my team are always looking for new, improved processes, they also have a deep respect for the history of the organization. Someone new coming in wanting to change everything without first understanding the history (and asking “Why”) probably wouldn’t be well-received. We’re very collaborative here.

Volunteer Coordinator (Full-Time)

DAYS

Monday through Friday, some weekends for special events

Typical hours are 8:30am – 5:00pm.

SALARY

$35,000 – $45,000 annually

LOCATION

This position floats between our two locations. On-site, secure parking at both locations

  • Seeds West: 3104 W. 25th St. 3rd Floor Cleveland, OH 44109
  • Seeds East: 13815 Kinsman Rd. Cleveland OH 44120

The Volunteer Coordinator position is crucial to the success of Seeds of Literacy and is primarily responsible for the development, coordination, and implementation of Seeds of Literacy’s volunteer workforce: including recruiting, training, and supervising volunteers. This position builds long-lasting relationships with devoted volunteers who share the same vision and mission as Seeds. 

ROLE SUMMARY

Recruit, train, supervise, and retain volunteers who are dedicated to the mission of eradicating adult illiteracy. This includes tutors and volunteers who are not paid staff.

PRIMARY JOB FUNCTIONS

  • Oversee and manage the volunteer program and its volunteers (tutors, court community workers, modified duty offsite workers, interns and others)
  • Serve as the initial point of contact for all individuals interested in volunteer opportunities.
  • Nurture relationships with existing volunteers
  • Develop and execute recruitment plans, building upon existing techniques and resources.
  • Create and oversee volunteer policies and procedures and review annually
  • Updating and maintaining records and databases and provide timely statistical data and activity reports
  • Schedule trainings and professional development opportunities
  • Coordinate recognition and appreciation events and activities , including Volunteer Appreciation & Graduation ceremony.
  • Assist with monthly newsletters by providing content to communicate with volunteers

REQUIRED SKILLS & KNOWLEDGE

  • Bachelor’s Degree preferred; BS or BA in Business, Marketing, Sales, or comparable field is preferred.
  • Minimum of 2 years’ experience in volunteer management, or comparable nonprofit field is required.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite, experience with DonorPerfect a plus.
  • Must be able to travel throughout the Greater Cleveland community for meetings and events as assigned.
  • Ability to work a flexible schedule to accommodate attendance and volunteer supervision at Seeds of Literacy’s events and programs.
  • Ability to work in a fast-paced environment and multi-task effectively.
  • Willingness to adjust work to accommodate expected and unanticipated changes, and changing priorities.
  • A pleasant, outgoing personality.
  • Strong customer service, and professional interpersonal communication skills.

A person most likely to be successful in this position is:

  • A champion of volunteers and volunteering, adept at building and stewarding relationships, and collaborating with people and organizations.
  • A coach and mentor who understands that people are the most important part of organizations, and they want a sense of purpose.
  • A planner yet a logistical juggler of many things. You find excitement in the unexpected twists of a workday. You remain steadfast in working toward goals, yet easily change direction when needed.
  • A communicator who can communicate effectively with a non-judgmental approach and style.
  • A person who is able to work with people of different backgrounds and abilities.
  • A team player who is willing to dive in and assist with other related tasks.
  • A person who is highly motivated, understands their role, and can jump right in.

 

TO APPLY

Applications will only be accepted through Indeed.com unless otherwise stated. If the position is expired on Indeed, but still listed on this page, it remains unfilled. 

Evening Site Coordinator (Part-Time)

Monday through Thursday 4pm – 8pm, flexible hours on some Fridays and Saturdays

Type:

  •  In-person
  • Part-time

Pay: 

  • $21.00 – $24.00 per hour

Location: 

  • Seeds West: 3104 W. 25th St. 3rd Floor Cleveland, OH 44109
  • On-site, secure parking

Overview:

The Evening Site Coordinator (SC) serves as both a classroom manager and lead teacher, formulating, communicating and evaluating clear learning goals for students and pairing them with our volunteer tutors. The SC oversees and manages the evening class which includes student instruction, student and tutor supervision, and detailed student progress/achievement record keeping.

Qualifications:

  • Bachelor’s degree in education or related field.
  • Knowledge of adult education and family literacy.
  • Computer skills including Microsoft Office (Excel, Word) and Google Suite

A person most likely to be successful in this position is:

  • a passionate educator who is excited to help others achieve their educational goals
  • empathetic with a non-judgmental approach and style
  • someone who can manage a diverse group of people, pairing students with tutors based on students’ needs and tutors’ strengths
  • able to accommodate different learning styles
  • familiar with a variety of instructional techniques
  • a creative problem solver who can help students overcome obstacles academic and otherwise
  • someone who has strong computer skills, including experience using Zoom as well as Google Suite
  • someone who can communicate effectively with coworkers and students
  • a team player who is willing to dive in and assist with other related tasks
  • a person who is highly motivated, understands their role, and can jump right in

Not required by bonus if you have:

  • willingness and ability to sub for day-shift when coverage is needed

 

TO APPLY

Applications will only be accepted through Indeed.com unless otherwise stated below. If the position is expired on Indeed, but still listed on this page, it remains unfilled.

Front Desk Officer (Full-Time)

SCHEDULE

Full-time, 8-hour shifts, typically: Monday – Friday, 8:30am – 5pm

LOCATION

Seeds West

3104 W. 25th St, Cleveland

PAY

$32,000 – $36,000

PRIMARY PURPOSES:

Act as the “first point of contact” for all stakeholders 

  • graciously greet and direct all callers & visitors
  • notify staff members of callers and arrivals;
  • provide program information to prospective tutors and students;
  • process incoming communications (phone, fax, mail) from stakeholders
  • Maintains reliable attendance as the organization’s “gatekeeper”

Provide technical support and guidance to callers logging onto Zoom for the first time for Virtual Classroom

  • Calmly walk the caller through the process;
  • Assist with troubleshooting;
  • Transfer calls to the Zoom room when video is unavailable

Provide administrative support 

  • Conduct timely data entry into various databases (LACES, Excel, Google Sheets)
  • Ensure accuracy of data
  • Maintain inventory of supplies and program supplies
  • Assist Volunteer Coordinator with directing on-site volunteers
  • May be involved in implementation of special events or department-specific projects and seasonal program changes

Other duties as assigned based on need

REQUIRED EDUCATION & EXPERIENCE

  • High School Diploma/GED (Required) Associate’s Degree (Preferred)
  • Excellent working knowledge of Microsoft Office, Google Suite, Microsoft Office (Excel and Word)
  • Bilingual English & Spanish
  • Extreme attention to detail for flawless data-entry
  • Strong interpersonal skills, ability to calm anxious callers by instilling confidence
  • Ability to manage time and multi-task effectively
  • Ability to maintain confidentiality of sensitive information

APPLY ON INDEED   If the position is not listed, or is expired on Indeed, then (and only then):

Submit your resume, cover letter, and references to communications@seedsofliteracy.org. Include the position for which you are applying in the subject line.